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Designation: 
 Wipro Infotech hirirng Desktop Engineers for Mysore 
Job Description: 
  BE Btech  MCA will not be considerdwill be responsible for supporting calls that comes to Technical Helpdesk 

 Should be able to troubleshoot and give online solutions and register 100% of the calls with proper information captured as defined in SOP by capturing the relevant technical information. 
  Should be  a excellent team player and should posses excellent customer orientation skills.
  candidates who are willing to relocate to Mysore should only apply        
Desired Profile: 
 Language Skills - English and Hindi with any one or more of the following regional languages. Tamil, Telugu, Malayalam, Marathi, Punjabi, Bengali, Oriya, Marathi, Gujarati. 
 Soft Skills - Customer service skills, Basic Telephone Etiquitte, Customer Orientation, Communication skills, Listening skills, 
 Able to answer customer queries politely and effectively. System knowledge  
 Knowledge of Hardware & Networking, OS - Windows, Linux, Novell. 
 Familiar with technical terminologies of application and softwares. 100% Process
 knowledge and adherence. Certifications like A+, MCSE, CCNA would be an add ed advantage.       

Experience:  0 -  2   Years 

Industry Type: IT-Software/ Software Services

Functional Area: Systems,  EDP, MIS

Education:  UG - Any Graduate - Any Specialization    
 PG - Post Graduation Not Required   

Location:  Mysore 

Keyword:  desktop customer support help desk 

Contact:   J.S Raj Mohan 
     Wipro Infotech 
   Wipro Infotech; 
   No 5; Papanna Street 
   St Mark's Road; Bangalore - 01 
   Bangalore - Karnataka ,IN 560001

Telephone:  0 -  2   Years 

Email: rajmohan.jsr@wipro.com

Website: http://www.wipro.com

Reference: MYHD

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TODAY JOBS - NEW

18.1.08

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